Managing Confluence and Jira licenses across an organization is not as straightforward as it seems. As the number of users grows—and especially when external accounts gain access—it becomes difficult to instantly verify who is actually using the product and how effectively licenses are being consumed.
The SUMMARY in the Flexible User License solves this problem.
In this article, we’ll walk through the key charts and features available in the SUMMARY view, and explore how they can be applied in real-world scenarios to improve efficiency.
Dashboard View: Key Metrics at a Glance
At the top of the SUMMARY page lies the dashboard view, where critical metrics are displayed front and center.
You can instantly check the number of Confluence/Jira users, license tiers, remaining licenses, billing users, and total active users. Each number is clickable, taking you directly to the detailed admin page for deeper inspection—making real-time license monitoring effortless.
Check core license metrics and active user counts with quick links to detail pages
Pro tip
Compare the number of billed users under monthly or annual billing cycles with actual usage to prevent unnecessary costs.
Monitor active vs inactive users to build a clear case for license reclamation.
Confluence/Jira Access Users: Managing Internal and External Accounts
The Access Users chart shows everyone who can log into Confluence or Jira, split into managed accounts and external users. External users are those with non-managed email domains, grouped by domain for easier visibility.
Manage accounts effectively with the Confluence/Jira Access Users chart
This chart highlights potential risks: excessive external users may pose both security issues and license waste. From here, admins can drill down into account pages, remove unnecessary accounts, or adjust permissions as needed.
Quickly distinguish managed vs external accounts, and streamline unused access
Pro tip
Access Groups: License Allocation by Permission
The Access Groups table lists the groups with permission to access Confluence/Jira, along with the number of users in each group. Groups with zero users do not affect license counts, making it easy to distinguish which groups actually matter.
Overview of access groups and user counts
Pro tip
License Management with Flexible User License
This cumulative chart tracks the increase and decrease in users added to or removed from access groups over time. It’s a clear way to monitor license churn and predict upcoming budget needs. At the same time, it provides the basis for reclaiming underutilized licenses.
Visualize monthly license changes with cumulative charts
PNG export for seamless sharing of license analysis results
Pro tip
License Usage Status: Comparing Actual Usage vs License Tiers
The License Usage chart plots active users, license tier limits, and daily active users for direct comparison. With tooltips and legend-based highlighting, admins can zoom in on details and visualize changes over time.
This helps detect potential tier overages early—allowing for proactive adjustments before extra costs hit.
Spot tier overage risks in advance by comparing active users vs license limits
Data dynamically visualized based on selected legends
Pro tip
Compare daily active users with total active users to quickly identify inactive accounts and reclaim licenses.
License Usage by Date: Trend Analysis for Planning
The License Usage by Date table gives a period-based breakdown of license tier, billed users, actual active users, and tier utilization rates. It also compares user count changes against the previous period—helping admins identify usage patterns at a glance.
Analyze license utilization and user fluctuations with daily/monthly tables
Pro tip
Use this table to forecast demand and proactively manage tier limits. If utilization is approaching 100%, scale licenses in advance to avoid penalties.
Before vs After: The Impact of Flexible User License
Finally, let’s compare how license management looks with and without Flexible User License:
| Category | Without Flexible User License | With Flexible User License |
|---|
| License Monitoring | Manual checks, outdated data | Real-time monitoring via dashboard & charts |
| External User Management | Risk of leftover accounts (terminated staff, contractors) | Identify & clean external accounts regularly |
| Tier Overrun Forecasting | Risk of leftover accounts (terminated staff, contractors) | Identify & clean external accounts regularly |
| Reporting/Analysis | Manual Excel-based reports | Easy PNG chart export for quick reporting |
| Cost Optimization | Inactive users remain → wasted spend | Active vs login-based comparison enables reclaim |
Final Thought
The Flexible User License SUMMARY does more than just display license counts. It enables proactive planning, cost optimization, and stronger security management—all in one view.
With its combination of real-time dashboards and cumulative data, admins can make faster, data-driven decisions and maximize organizational license efficiency.
Managing Confluence and Jira licenses across an organization is not as straightforward as it seems. As the number of users grows—and especially when external accounts gain access—it becomes difficult to instantly verify who is actually using the product and how effectively licenses are being consumed.
The SUMMARY in the Flexible User License solves this problem.
In this article, we’ll walk through the key charts and features available in the SUMMARY view, and explore how they can be applied in real-world scenarios to improve efficiency.
Dashboard View: Key Metrics at a Glance
At the top of the SUMMARY page lies the dashboard view, where critical metrics are displayed front and center.
You can instantly check the number of Confluence/Jira users, license tiers, remaining licenses, billing users, and total active users. Each number is clickable, taking you directly to the detailed admin page for deeper inspection—making real-time license monitoring effortless.
Pro tip
Compare the number of billed users under monthly or annual billing cycles with actual usage to prevent unnecessary costs.
Monitor active vs inactive users to build a clear case for license reclamation.
Confluence/Jira Access Users: Managing Internal and External Accounts
The Access Users chart shows everyone who can log into Confluence or Jira, split into managed accounts and external users. External users are those with non-managed email domains, grouped by domain for easier visibility.
This chart highlights potential risks: excessive external users may pose both security issues and license waste. From here, admins can drill down into account pages, remove unnecessary accounts, or adjust permissions as needed.
Quickly distinguish managed vs external accounts, and streamline unused access
Pro tip
After projects end, review external accounts and clean up unused access to reduce both costs and security exposure.
Access Groups: License Allocation by Permission
The Access Groups table lists the groups with permission to access Confluence/Jira, along with the number of users in each group. Groups with zero users do not affect license counts, making it easy to distinguish which groups actually matter.
Overview of access groups and user counts
Pro tip
Review license usage at the project or department level and resize groups where needed.
Use group data as input when prioritizing license allocation.
License Management with Flexible User License
This cumulative chart tracks the increase and decrease in users added to or removed from access groups over time. It’s a clear way to monitor license churn and predict upcoming budget needs. At the same time, it provides the basis for reclaiming underutilized licenses.
Visualize monthly license changes with cumulative charts
PNG export for seamless sharing of license analysis results
Pro tip
Switch between daily, weekly, and monthly views to align license trends with project cycles and staffing changes.
License Usage Status: Comparing Actual Usage vs License Tiers
The License Usage chart plots active users, license tier limits, and daily active users for direct comparison. With tooltips and legend-based highlighting, admins can zoom in on details and visualize changes over time.
This helps detect potential tier overages early—allowing for proactive adjustments before extra costs hit.
Spot tier overage risks in advance by comparing active users vs license limits
Data dynamically visualized based on selected legends
Pro tip
Compare daily active users with total active users to quickly identify inactive accounts and reclaim licenses.
License Usage by Date: Trend Analysis for Planning
The License Usage by Date table gives a period-based breakdown of license tier, billed users, actual active users, and tier utilization rates. It also compares user count changes against the previous period—helping admins identify usage patterns at a glance.
Analyze license utilization and user fluctuations with daily/monthly tables
Pro tip
Use this table to forecast demand and proactively manage tier limits. If utilization is approaching 100%, scale licenses in advance to avoid penalties.
Before vs After: The Impact of Flexible User License
Finally, let’s compare how license management looks with and without Flexible User License:
Final Thought
The Flexible User License SUMMARY does more than just display license counts. It enables proactive planning, cost optimization, and stronger security management—all in one view.
With its combination of real-time dashboards and cumulative data, admins can make faster, data-driven decisions and maximize organizational license efficiency.